Job Title

EMEA RENEWALS SALES CO-ORDINATOR We have a great opportunity for an ambitious dynamic individual looking for the opportunity to set a career path within IT. This opportunity exists within EMEA Renewals Team reporting into the Sales Co-Ordination team lead. A WEEK IN THE LIFE OF AN EMEA REENWALS SALES CO-ORDINATOR: Essential Duties and Responsibilities: include, but are not limited, to, the following: Generate Maintenance renewal contract quotes Management of Maintenance Renewal contracts in our ERP system Be the expert of data integrity for our CRM tool Salesforce.com Provide support to the inside sales team related to maintenance contract renewals Be the interface from a renewals perspective and maintain good, regular contact with sales teams Be involved with any systems development and testing as related to renewals team Deploy & execute best business practices KNOWLEDGE, SKILLS AND EXPERIENCE: Graduate Calibre or equivalent. Experience within a sales environment/customer service Excellent Customer Services skills required Experience within the IT sector or similar Exposure to EMEA organization processes and structure Must be very organized in approach & customer facing High level of attention to detail Good time management skills Team player Previous experience of using a CRM or ERP tool would be an advantage (i.e. Oracle/SAP/ SalesForce.com etc.) Intermediate Excel European language would be an advantage TPBN1_UKTJ