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Who We Are Since 2014, Runway East has been on a mission to destroy boring offices. Across London, Bristol, Birmingham, Bath, and Brighton, we create flexible workspaces packed with perks like Cake Wednesdays and Friday drinks trolleys. As a proud B Corp, we’re committed to making a positive impact on people and the planet, supported by a passionate and friendly team. The Role: General Manager London We’re looking for an energetic and hands-on leader to take full ownership of one of our Central London sites. You’ll be the driving force behind its performance - responsible for operations, service, occupancy and retention, and for leading a small team to deliver an exceptional member experience every day. This is a great opportunity for someone who thrives in hospitality or co-working and is ready to take the next step - combining operational excellence, commercial focus and people leadership in one role. Key Responsibilities: This is a hands-on leadership role where no two days are the same. Your key responsibilities will revolve around: Lead your site team (1–3 people), building a motivated, high-performing culture. Deliver an outstanding service experience that keeps members happy and proud to belong. Maintain exceptional operational and compliance standards - your site will always be “showroom ready.” Own and solve building and facilities issues - from HVAC, to wifi to lifts, buildings throw up challenges: you’re responsible for keeping it all running smoothly Work closely with the Commercial team to drive occupancy, retention and churn outcomes. Manage the site P&L, ensuring spend and performance are in line with targets. Build strong relationships with members, partners and local networks - you’re the face of RWE. Spot and solve problems fast - from facilities to process improvements you’re always looking to make things better. Who You Are Confident and engaging - you’re a natural relationship builder, energised by people. You take ownership - act like an owner, drive performance and hold others accountable. Lead from the front - you’re confident in managing and motivating small teams. You lead by example and set high standards. Operationally sharp - you have experience in running day-to-day operations and facilities, you notice details and take action. Commercially savvy - you’re comfortable working with targets and numbers - you see the bigger picture and understand how to pull levers to drive results. Service-minded - you love creating experiences that make people’s day. Why Join Us? Salary: £45,000 + (depending on experience) Time Off: 31 days including