Job Title

We are recruiting for an experienced Air Freight Export Operator to manage end-to-end air operations. The role requires strong coordination with network partners, airlines, customers, and internal teams to ensure shipments are handled efficiently, compliantly, and on time. Key Responsibilities Coordinate air freight shipments from origin to destination, maintaining clear communication with UK clients, overseas partners, and internal teams Monitor shipment progress and provide regular updates to destination partners and customers Ensure all air export jobs are completed accurately and within agreed timelines Prepare accurate airway bills and pre-alerts, avoiding delays or penalties Ensure the operational system is always used correctly Customs & Compliance Ensure all shipments comply with international trade regulations, customs procedures, and export control laws Complete customs declarations accurately and on time Understand and apply HMRC UK Trade Tariff Volumes Liaise with HMRC and maintain customs procedures Ensure SOPs are followed fully and correctly Commercial & Rates Quote shipments prior to movement and apply agreed rates where required Liaise with network partners to obtain quotes and rates Build and maintain relationships with airlines for cargo bookings and rate negotiations Ensure all goods moving under the companys deferment account are approved in line with SOPs, quotes, or management approval Documentation & Financial Control Demonstrate familiarity with export documentation and its purpose Pass supplier and provider invoices within 48 hours of receipt Ensure insurance is charged correctly on shipments Escalate insurance claims immediately to the claims department Ensure all required reports are completed within deadlines Key Skills Minimum 3 years experience within the Freight Forwarding sector Strong knowledge of air freight export operations Experience in import/export multimodal logistics Basic understanding of INCOTERMS and associated risks and liabilities Good understanding of logistics processes and procedures Strong communication and organisational skills High attention to detail and ability to prioritise workload Ability to work independently and as part of a team Proficient in Microsoft Office, particularly Excel Flexible with working hours Monday to Friday 8.30-17.30pm TPBN1_UKTJ