Job Title

A fantastic opportunity has arisen for a SOC Shift Lead to join a secure, multi-national Information Management and Cyber Security function, supporting the protection of critical systems within a 24x7 defence environment.This role performs the duties of a senior operational SOC lead and reports directly to the SOC Manager, providing continuity, quality assurance, and leadership across rotating analyst teams.Key Responsibilities:Provide live operational oversight across rotating SOC shifts, ensuring continuity, quality, and procedural complianceReview, quality assure, and validate analyst triage decisions, case notes, and escalation handlingEnsure effective and consistent shift handovers through clear communication and robust documentation standardsAct as a mentor and escalation point for Tier 1 and Tier 2 analysts during live operationsSupport alignment between SOC operations, threat intelligence, and incident response functionsCapture operational metrics relating to alert handling efficiency, response delays, and quality issuesIdentify procedural gaps and contribute to the improvement of SOC playbooks, SOPs, and workflowsAssist the incident response function with investigations requiring escalation to embedded internal stakeholdersThe ideal candidate would have:A strong career background in Cyber Security within an operational SOC environmentExperience mentoring, coaching, or providing quality assurance to SOC analystsThe ability to lead by example and uphold standards within high-pressure operational settingsExcellent written and verbal communication skills for escalation, reporting, and documentationA collaborative mindset with the confidence to engage with management, intelligence, and response teamsThe ideal candidate must have:Broad security awareness across IT, with strong experience in Network Security and InfrastructureWorking knowledge of Operating Systems and Applications from a security perspectiveDemonstrable understanding of the OSI Reference Model and network communication protocols including DNS, SSL, SMTP, FTP/S, and LDAP/SHands-on experience with SIEM platforms and/or Network Packet Capture toolsEligibility to obtain and maintain UK security clearanceThis position offers a comprehensive benefits package, which includes but is not inclusive of:Company bonus scheme (based on company performance)Annual pay reviews and promotion reviews (based on personal performance)Enhanced overtime ratesFlexi-leave of up to 15 daysPension scheme with total contributions of up to 14%Subsidised on-site facilities and restaurantsFree on-site parkingExcellent career progression, training, and long-term development opportunitiesIf this role looks like your next challenge, please contact Keelan ASAP or apply via this advert.Please note that due to the nature of the client’s business, only candidates who currently hold full British Citizenship (without limitations) or Dual Nationality inclusive of British Citizenship will be considered.We endeavour to reply to every candidate, every time. If you have not heard back within 10 days, please assume you have unfortunately been unsuccessful for this position or that the role has been filled. Please feel free to call the office or send an email to discuss other potential opportunities.