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Job Title:Complex Case Manager (Non-Clinical)Location: Brighouse, Field Based, Travel RequiredSalary:Up to35Kdepending on experience plus bonus and on call paymentContract:Full-Time, PermanentWe'relooking for a Complex Case Manager keen to make a real difference for our clients and foster great morale within their care team.You'llbe a role model to the people in your team, empowering them to be their very best.We'dlove you to lead with a friendly, supportive, professional approach that sends a strong message of high-quality, person-centred care.Together,we'rebuilding a community of care that respects and supports everyone (both clients and workers alike) and you will play a huge role in this.A little about usWe like to think of Routes as an incredible team of folk from allwalks of life, working together with one thing in common: we all care about making a difference. Andthat'snot just for our clients but for our workers too.For the last 15 years at Routes,we'vebeen takingpridein what we do: deliveringhigh standardsof care that puts people's wants and needs at the heart of it,and letting people live the way they choose in the comfort of their home.If this sounds like acompanyyou'dlike to be part of,we'realready on to a winner. But how about we sweeten the deal a little more?We want to help you flourish in your career - Routes gives you the tools, so you can focus on what truly matters: deliveringgood careto your community.What does this mean?Part of a team – nurses/everyone coming together/lean on each other.Working closely with your Registered Service Manager and Nurse Case Manager(s)Centralised support teams to take a little off your plate and keep things running smoothly. HR, Payroll, Quality and Marketing to name but a few.Ourin-house recruitment teamto make sure you have the staff you need for your care packages. We pride ourselves on recruiting our own people to deliver our services and haveZero Agency use.Routes Academy, which not only means your workers are highly trained, but both youandyour workers have opportunities to progress your careers and developWe recently rolled out Digital Care Plans, making our operations more efficientSpeaking of digital - we also have our own friendly IT team on hand to help you with any IT struggles or needsAnd of course, just a few extra littleperkslike...Wellbeing and financial support with our Employee Assistance Program (EAP)25 days holiday,additionalbank holiday leave plus an extra day of for your birthdaySaving for future-you with our Pension SchemeA competitive salary plus an attractive bonus package based on service performanceA fun, friendly and supportive workplace (we have manygreatpersonalities!)So, what do you think? Ifyou'reinterested in joining Routes as a Case Manager in Huddersfield,here'swhatwe'relooking for from you:Someone passionate about putting people firstOrganisational & time management skillsA good Understanding of CQCrequirementsExperience in managing complex care packageswith clinical interventions including, spinal injuries,acquiredbrain injuries, motor neuron disease, multiple sclerosisExperience of managing a team of healthcare workersYou will need to be a driver with access to your own car for workYour core role will include:To take ownership of a case load of complex clientswith clinical interventions including, spinal injuries,acquiredbrain injuries, motor neuron disease, multiple sclerosisand manage their care package holisticallyTo co-ordinate and lead the transition, start up, and continuity of all complex care packages; involving client, MDT; managing the clinical training needs of the care team, andmaintainingappropriate skillmix to ensure safe and effective clinical practiceUpholdinghigh standardsin care and prioritising a person-centred approachPrioritising individual wellbeing in our care practicesBeing a responsive advocate for complaints and safeguarding, and encouraging improvementDeveloping comprehensive care plans and risk assessmentsProviding support for your care packages through observations and mentoring sessions, and regularly reviewsThis could be the start of an incredible journey together, changing lives for people with Complex Care needs in our community. We look forward to hearing from you!TPBN1_UKTJ