Job Title

Positive Behaviour Support WorkerFull-time - 35 hours per week (day shifts with occasional night shifts)Salary: £28,932.80 per year (rising to £30,090.11 after successful probation)Location: Croydon / South-East LondonDo you have experience supporting adults with mental health needs and behaviours that challenge?Are you confident building trust, setting clear goals, and supporting people through recovery and change?The roleAs a Positive Behaviour Support Worker at Quo Vadis Trust (QVT), you will support adults with a range of mental health needs, including anxiety, depression, bipolar disorder, substance misuse, and challenges engaging with services. You will manage and key-work a caseload, supporting individuals to move forward, build independence, and re-engage with their communities.This role is hands-on and relationship-led. You will complete assessments, support inductions into services, and work closely with clients to agree clear support plans and measurable goals. You will also provide practical guidance around housing, welfare, and benefits, supporting clients through transitions and move-on planning.Key Responsibilities:Provide a responsive, client-focused service to an allocated caseloadBuild effective working relationships and support individual recovery goalsDevelop and review support plans with clear, measurable outcomesComplete inductions, risk assessments, and ongoing reviewsManage incidents and challenging behavior using de-escalation techniquesMaintain accurate records using the client management systemPrepare reports and updates as requiredCarry out property, room, and health and safety checksSupport move-ins, move-outs, and daily living activitiesEncourage clients with housekeeping and independent living skillsWork collaboratively with colleagues, external agencies, and healthcare professionalsProvide cover across QVT schemes when requiredAbout UsQuo Vadis Trust is a celebrated Mental Health Charity providing supported housing in South East London. Recognised for our 'Outstanding Approach to Equality & Diversity', we are proud to be a 'Great Place To Work' and have been shortlisted in the ‘Housing with Care Awards’. Our mission is to support individuals with mental health needs in their recovery, promoting independence and community integration.The BenefitsSalary increase after successful probationary period.Pension scheme.Health Care Plan.Free access to bereavement and stress helplines.Free flu jabs / eye testsRecommend a friend' bonus.Generous holiday allowance.Training offered.The PersonWe’re looking for someone who is:Experience working in mental health or supportive environmentsUnderstanding of mental health conditions, learning disabilities, homelessness, or substance misuseConfident working with challenging behaviour and crisis situationsClear written and verbal communication skillsComfortable working independently and as part of a teamOrganised, reliable, and able to meet deadlinesFlexible to work unsociable hours within a 24-hour rotaWilling to complete further trainingAble to complete an enhanced DBS check funded by QVTDriver with own vehicle is desirableIf you’re ready to help people regain control of their lives and thrive in a supportive environment, we’d love to hear from you. Apply today and take the next step in your career with Quo Vadis Trust.