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Job Title: Desktop Compliance Administrator – Smart MeteringLocation: Brentwood, EssexContract Type: Full-time, PermanentReports To: Contracts Manager Role OverviewWe are looking for a detail-oriented and proactive Desktop Compliance Administrator to support our Smart Metering Contract across Essex and Suffolk. The successful candidate will play a crucial role in ensuring the accuracy, completeness, and compliance of all installation and reinstatement documentation submitted to the client.This role is essential for maintaining data integrity, ensuring photographic and statutory evidence is complete, and helping the wider delivery team remain fully compliant with client and regulatory standards, including NRSWA. Key ResponsibilitiesCompliance Checks:Review job packs, photographs, and reinstatement records to ensure all required evidence is present, accurate, and meets contractual and regulatory requirements (e.g., NRSWA, client standards).Data Validation & Submissions:Ensure all smart metering installation records, including reinstatement details, are correctly logged and submitted to CLC & Client systems in accordance with timeframes set by the Commercial & Operational team.Photo & Evidence Management:Check and ensure all site photos are catalogued on the CRM and client systems (before, during, after), ensuring geotags, timestamps, and site IDs are correctly recorded.Liaison with Field Teams:Communicate with engineers and supervisors to resolve missing data, incorrect records, or incomplete reinstatement evidence.Administrative Support:Provide day-to-day administrative support to the wider smart metering team including documentation, reporting, data entry, and responding to internal and external queries.Reporting & Analysis:Produce regular compliance and reinstatement performance reports for the operational & commercial teams, as well as client reviews.System Maintenance:Work with internal databases, asset management systems, and client portals to maintain accurate and up-to-date records. Ideal Candidate ProfileExperience:Previous experience in a compliance, administrative, or coordination role within the utilities or smart metering industryStrong knowledge of reinstatement processes and NRSWA requirementsFamiliarity with smart metering operations and back-office processesSkills & Attributes:High attention to detail and accuracyStrong organisational and multitasking skillsExcellent communication and interpersonal skillsProficient in Microsoft Office (Excel, Outlook, Word)Ability to work independently and as part of a delivery team Desirable QualificationsNRSWA awareness (Supervisory or Operative level desirable)Knowledge of photographic evidence standards for reinstatement workExperience using compliance platforms or asset management & CRM systemsUnderstanding of utility regulations and reinstatement codes of practice What We OfferCompetitive salaryTraining and development opportunitiesSupportive and collaborative working environmentOpportunity to work on a key infrastructure project for Essex & Suffolk Base Location: Office-based (Brentwood Depot)Working Hours: Monday to Friday, 40 hours per week