Job Title

Marketplace Account ManagerMuc-Off was established in 1994, and since then we have experienced strong global growth in the bicycle and motorcycle markets. Today, we are global leaders in our field and have a disruptive and distinctive approach to life. Partnered with some of the world’s best teams and athletes across a range of cycling disciplines, Muc-Off has become the reference point in the care and maintenance category with exciting and ambitious plans for the future.About the roleAs part of the digital team the Marketplace account manager will play a critical role in driving our global marketplace presence via Amazon Vendor, Third party sellers and owned seller. At Muc-Off we are maturing our marketplace strategy to better control how we show up where people choose to shop online. This is an ideal role for someone with great project management skills, exceptional technical know-how and vast experience in relationship management. Key responsibilitiesManage and grow first party accounts with Amazon Vendor including all annual vendor negotiations, regular reporting and ongoing optimisationDevelop and execute strategies to achieve revenue targets, leveraging performance data to optimize listings and conversion.Manage seven figure Amazon paid media accounts in excess of spend across both 3P sellers and directly with Amazon Vendor.Launch new products with 3P sellers and Amazon Vendor, negotiating strong commercial outcomes for the brand.Drive content excellence, collaborating with Brand Marketing to deliver best-in-class A+, PDP, and Brand Store content while maintaining brand standards.Support inventory planning and forecasting, coordinating with Supply Chain and Warehouse to ensure optimal stock levels.Day to day account management including catalogue management, product and regional compliance, asset correctness and support correctness.Management of promotional activities, forecasting and cost benefit analysis.Supporting with account launches into new territories globally, along with migrations from 1P to 3PMaximising profitability through organic traffic growth and regular pricing reviews, Maintaining marketplace brand excellence including the policing of non-compliant sellers and rogue contentWhat We're Looking ForAn experienced Amazon / Marketplace leader with extensive experience as a senior account manager with Amazon Vendor. Additional Seller marketplace experience including Amazon seller and Tiktok would be ideal along with strong set-up and optimisation experience. Deep knowledge of digital marketing data within a marketplace environment and the ability to optimise based on insight. Must-havesDegree level educatedProven experience managing Amazon Vendor accountsStrategic knowledge of digital marketing and funnel analysis Hand-on experience of managing and optimising Amazon advertising campaignsHand-on experience generating and analysing market-place reports A good understanding of Vendor support and dealing with AmazonGood knowledge of the seller landscape and 3P Vs 1P modelsEvidence of building and naturing strong relationshipsExcellent KPI reporting skills (think CVR, ROAS, ACOS)Desirable:First-hand knowledge of seller marketplaces including TikTok ShopKnowledge of seller integrations with Shopify and drop shippingKnowledge of Direct to Consumer via owned websites3P Account Management Price and catalogue negotiation experienceExperience with product compliance managementWhat we can offerCompetitive SalaryHybrid Working33 days holiday, inclusive of UK bank holidays which increases with length of serviceEarly finish on a FridayCycle to Work SchemeLong Service RewardsPension contributionsEmployee Assistance ProgrammeExcellent staff discount on Muc-Off products and other brands in the industryChill out areas, showers and a secure area to store your bikeSummertime hours (to allow people to get out and enjoy the sun … when it decides to appear)Brilliant social eventsA dynamic office working environment where staff are encouraged to indulge their passions for cycling and fitness