Job Title

Facilities Helpdesk Administrator- Romford Essex- 30k- Permanent Opportunity. Office Based My client a leading Facilities and Maintenance Provider are currently recruiting for an experienced Helpdesk Administrator to join their team based in their Head Office based in Essex This is a full time office based position- Monday to Friday 8.30-17.00 Duties General Helpdesk Administration duties PPM planning, releasing and allocating jobs Monitor and progress PPM jobs Content checking of engineer worksheets Cross referencing of engineer worksheets for job numbers, signatures and dates Renaming of worksheets adhering to a standard format naming convention Ensure PPM KPI's are maintained at 100% Zero cost jobs Raising Purchase Orders Arrange, monitor and progress subcontractor PPMs Chase engineers and subcontractors for completion paperwork and file as directed Issue the All Released PPM spreadsheet to client within four days of period end Raise remedial jobs when required Undertake reactive help desk training to become competent in order to cover when necessary Follow protocol at all times Cover all contracts as required during staff absences