Job Title

We are looking for Inbound Contact Centre Agent Days: 12.21 per hour + up to 200 bonus per month Location: Bedminster Immediate start Customer Service Experience Required Shift: Monday to Thursday 10am - 6pm, Friday 9am - 5pm Temporary initially, leading to permanent JDR is recruiting for an Inbound Contact Centre Agent to work with a friendly team in Bedminster, Bristol. The role: To book appointment from Inbound Requests (these come from the phone, emails and online enquiries), and ensure as many appointments are booked and then visited as quickly as possible. Answer and deal with inbound phone calls Book appointments as quickly as possible and in accordance with company policies Monitor and respond to email enquiries Deal with postponed and cancelled appointments Ensure calendar for is kept up to date Send confirmation and reminder text messages and emails Support all outbound agents to ensure appointments are booked in swiftly On an ad hoc basis carry out customer care calls to visited customers and report those findings to the management team. About you: As an Inbound Contact Centre Agent you will have the following skills and experience: Start immediately and are looking for long term work Previous customer service and sales experience is preferred You will be able to travel to Bedminster, Bristol/ The Benefits Monthly bonus payable depending on targets hit Weekly pay Training given Guaranteed hours Temp to perm opportunity Friendly environment Free Parking Excellent Public Transport Links Paid Holiday (28 days per year) The role is available immediately, so please apply today for immediate consideration. JDR is acting as an Employment Business in relation to this vacancy. JDRBristol We are an equal opportunities employer and welcome applications from individuals of all backgrounds. We are committed to creating an inclusive environment where everyone feels valued and respected. JDR is acting as an Employment Business in relation to this vacancy. TPBN1_UKTJ