Job Title

Job Overview We are seeking a highly organised and detail-oriented Administrator to join our team. The ideal candidate will possess strong office experience and administrative skills, providing essential support to ensure the smooth operation of our organisation. This role requires proficiency in various computer applications, excellent phone etiquette, and the ability to manage multiple tasks efficiently. Responsibilities Processing clients files Dealing with emails Answering phone calls Meeting, greeting, billing clients who are predominantly pilots and aviation professionals Processing clients files, typically pilot medical records Dealing with email enquiries relating to bookings, billings and general questions Answering phone calls from pilots or their employers (airlines) Qualifications Previous office experience is essential, with a focus on administrative roles Proficient computer skills, including typing speed and accuracy Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace Experience with QuickBooks is advantageous but not mandatory Strong organisational skills with the ability to prioritise tasks effectively Excellent phone etiquette and interpersonal communication skills Attention to detail in data entry and document management SKILLS/EXPERIENCE REQUIRED Advanced user of Microsoft Office Programmes (Word, Excel) Experienced with Outlook Attention to detail is a must Quick learner Ability to work under pressure and meet the deadlines Excellent written and verbal communication Ability to work independently and good as a team member CONTINUED TRAINING & PROFESSIONAL DEVELOPMENT Take responsibility for maintaining evidence of continued personal development. Attend all relevant training internally and externally. Commit to and take responsibility for continued personal development. Share learning experiences with other team members. To discuss ones own development needs with the Line Manager in order to consistently achieve best practice and continuously improve personal performance. If you are a motivated individual looking to contribute to a dynamic team environment while utilising your administrative expertise, we encourage you to apply for this exciting opportunity. TPBN1_UKTJ