Job Title

Property Operations Executive Location : Kettering Salary : 25k Hours :Monday - Friday 0900-1730 ( 1 in 3 Sat 0900-1400 ) The successful candidate will be expected to provide administrative support as part of the property services team in order to meet published service standards. Responsibilities: 1st line telephone support for tenants raising maintenance issues Co-ordination of job diagnostics and contractor attendance Management of tenant and landlord communications Updating job records and tenant history on their bespoke property services software systems Assisting with the administration of job sheets, job sign off and contractor invoice requests and tenant billing Qualifications and Experience: Basic knowledge of common maintenance issues and resolutions Excellent written communication skills Confident telephone manner Commitment to deliver good customer service Ability to deal with customers and contractors Good planning, organisational skills and attention to detail The ability to work with minimal of supervision Ability to prioritise workload and tasks Confident user of Email, Microsoft Word and Excel Pay up to 25,000.00 per year depending on experience. TPBN1_UKTJ