Job Title

We're looking for an Online Account Specialist for our Amazon operation. Working within our Online team, you will be based in our head office with a hybrid working pattern. In this role you will help to manage our new Morrisons on Amazon Home Delivery operation - to drive store, technology 'service improvements, whilst implementing new policies and processes to enable rapid sales growth and expansion. This will include managing new projects and analysing data to help identify new opportunities. Good organisational and communication skills are essential. You will engage with a wide range of stakeholders including our Amazon & Ocado Business Partners, Store Management Teams and various departments throughout our Head Office. The successful candidate will be based in our head office, situated in the Bradford area for a minimum of three days per week. There may also be times when you would need to travel further to visit our stores and partners. You'll be responsible for things like; Driving profitable sales growth in our Morrisons on Amazon Home Delivery model. Effectively communicating with stores through a variety of channels, including livestreams and chat groups. Collaborating with our Online Routing and Vehicle teams, implementing new processes to improve productivity and efficiency Being the first point of contact to identify and resolve issues related to the new model Be part of our Online growth, supporting existing stores across the estate About you We've built an incredibly diverse business, and we're working hard to make sure we truly represent the communities we serve. One of the best things about working with so many different people is having the opportunity to listen, learn and connect with lots of different views, perspectives and beliefs. For this role, we're looking for someone who has: Has a real passion and energy for improving the online customer experience Has drive and commitment to grow sales and improve cost Experience in retail, with Online experience is advantageous Strong organisational skills with an ability to prioritise a demanding workload Computer literate with good understanding of google docs, sheets and slides Ability to hold stakeholders accountable and prioritise a demanding workload Effective stakeholder management Strong teamwork skills and willingness to lean in on wider team priorities About us At our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues. At Morrisons, we're proud to be building a team that reflects the diversity of the communities we serve. We want every colleague to feel respected, supported and able to be themselves at work. Different voices, experiences and ways of thinking help us grow and improve and that's good for our customers too. We're always looking for people from all walks of life to join us and bring their talents to our team. Together, we can build a workplace where everyone has the chance to thrive, make a difference and belong. Our benefits include: 15% colleague discount in our stores and online, plus 10% for two friends/family members Car allowance Annual bonus scheme Generous holiday entitlement Company pension contributions Private healthcare Perks with over 850 retailers We're Foodmakers and Shopkeepers and together, we make Morrisons. We're the only UK retailer with our own manufacturing business spread across 18 sites, not to mention nearly 500 stores, we've lots of opportunities for you to play your part. So, whether you want to make the freshest food, sell it, or join us in our head office, we'd love to meet you... TPBN1_UKTJ