Job Title

DescriptionThe following information aims to provide potential candidates with a better understanding of the requirements for this role.The Caravan Accommodation Manager is a key operational leader responsible for the smooth and consistent delivery of our Caravan Village at Butlins Skegness. This is a largescale role covering static caravans, lodges, hire fleet units, sublets, owner accommodation and all associated public areas. You lead your team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness. A central part of the role is driving our Clean and Fault Free (CAFF) approach, embedding high expectations across the team and ensuring that every unit meets our quality standards. You will work closely with the wider Guest Services and Accommodation teams to resolve issues quickly, manage challenges proactively and continually improve the guest and owner experience. You will also be accountable for key performance measures, including Guest NPS for the Caravan Village and caravan owner satisfaction scores.This is a fastpaced, handson leadership role that requires strong operational oversight, confident decisionmaking and the ability to adapt to changing priorities.The position operates on a fiveday working pattern across seven days, so flexibility is essential. As with all roles at Butlins, no two days will be the same, and you will need to enjoy thinking on your feet, leading from the front and keeping the owners and guests experience at the heart of everything you do.About YouThe ideal candidate will bring extensive operational knowledge in managing largescale cleaning or softservices operations. You will be highly organised, calm under pressure and able to balance competing priorities with confidence. A natural leader, you will have a proven ability to motivate and guide both permanent and temporary teams, setting clear expectations and inspiring people to deliver exceptional standards every day.You will be responsible for managing payroll and resource planning for the Village, ensuring the right people are in the right place at the right time. You will work collaboratively with other departments to resolve issues quickly, maintain high standards across all areas and drive improvements that enhance the overall experience.Above all, you will lead by example, championing high standards, promoting a positive culture and ensuring that the Caravan Village consistently delivers the quality, care and attention our guests and owners expect.About Butlin'sAt Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! xjdpvnf Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you.There has never been a more exciting time to join Butlins