Job Title

IT Support Analyst Permanent | London (Fenchurch Street) Onsite: 5 days initially ? 4 days per week long-term Start: Immediate Join a high-performing insurance company and develop your IT career. A leading, well-established insurance organisation in the heart of the City is seeking two IT Support Analysts to join its growing technology function. This business has strong financial backing, an excellent reputation in the market, and a culture that values collaboration, stability, and progression. This role is perfect for someone early in their IT career who wants hands-on experience across modern workplace technologies, cloud administration, and end-user support within a regulated environment. What Youll Be Doing As an IT Support Analyst , youll support the business across 1st and 2nd line issues, with exposure to a wide range of technologies and senior IT leaders. Modern Workplace & Microsoft 365 Administer Microsoft 365 (Teams, Exchange Online, SharePoint, OneDrive) Manage Azure Active Directory user accounts, permissions, and licences Troubleshoot user issues across cloud apps and collaboration tools Device & Endpoint Management (Intune) Configure and deploy laptops and mobile devices via Intune Apply compliance policies, security baselines, and app deployments Monitor device health and resolve endpoint issues Onboarding / Offboarding (JML) Prepare hardware, accounts, and access permissions for new joiners Manage secure access removal and data handling for leavers Service Desk & IT Operations Log, prioritise, and resolve incidents and service requests Work closely with an MSP for escalations and project support Maintain documentation, asset lists, and troubleshooting guides Provide support for business-critical applications What Were Looking For experience 1.53 years in an IT Support or 1st/2nd Line role experience with: Microsoft 365 administration Intune device management Active Directory Windows OS and endpoint troubleshooting Mindset Customer-focused with excellent communication skills Proactive, solutions-driven, and eager to learn Comfortable working onsite full-time initially experience in insurance or financial services is beneficial, not essential Whats on Offer This position offers a market-leading benefits package , including: 20% employer pension contribution Discretionary bonus scheme Private Medical Insurance with gym membership discounts Life insurance (4x salary) Income protection 25 days holiday Enhanced maternity and paternity leave A collaborative team with strong senior mentorship Youll join a stable, profitable, and forward-thinking insurance business where you can develop rapidly and gain exposure across M365, modern workplace tech, device management, cloud identity, and IT operations. Job Title: IT Support Analyst Location: London, UK Job Type: Permanent Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield. TPBN1_UKTJ