1st Line Support Engineer – Preston - £29k (DOE) – Great Progression Opportunities – On -site.I'm currently working with a client who are actively seeking a 1st Line Support engineer to join their growing team. The organisation is highly committed to growth and development within its own technical staff; this role comes with having clear progression pathways to 2nd and 3rd line support roles.What you'll be doing...Provide first-line technical support both remotely & on-site.Support Microsoft 365 users, including basic setup & account management.Assist with basic networking.Troubleshoot & resolve Windows desktop issues.What we're looking for...Proven experience in a first line role.Strong knowledge of windows desktop, supporting Microsoft 365 & familiarity with 2FA systems.An understanding of networking fundamentals.Clear passion for technology & a strong desire to learn.Benefits include...Great progression and support from senior engineers.Clear pathways to 2nd and 3rd line roles.Regular training and knowledge sharing sessions.Flexible working hours.Please feel free to reach out with any questions .
Job Title
First Line Support