Job Title

About the roleThe purpose of the Security Systems Administrator is to provide remote operational support to the client's global, enterprise-level electronic security systems and architecture.This role forms part of our global engineering team so the successful candidate will be liaising with colleagues from the UK, South Africa, and the US.This role would suit an individual who has previous experience in both access control and CCTV security systems.What you will doSystem Administration of customer head end system - testing / validation of new version releases, version upgrades, patching, change mgmt., hardware configuration updates / changes, reporting and governanceRespond to application related issue (impacting a single site or individual assets on a single site, with limited impact to core business activities)Day to day operations - maintenance and support - including but not limited to reactive support activities, ticket triage, escalations, etc. as directedDay to day monitoring of activities, planned system audits or health checks within a specific site or region including access control, CCTV, and intrusion detection related activities as directedWork with and provide security application support to the client's infrastructure teams related to the servers, networks infrastructure required to run the security applicationsProvide governance and control in maintaining and applying the agreed system standards with all programming and system configurationEscalation and liaison with manufacturer for Level 3 support items as requiredWhat we are looking forC-Cure & Genetec certificationExperience with Enterprise Level Electronic Security SystemsExperience with deploying and/or supportingExperience with ticketing systemsAble to work with remote connectivity toolsAdvanced Knowledge - Ccure9000 Electronic Access Control System (EACS), Victor / VideoEdge Video Surveillance System (VSS) System, Genetec VSS and Genetec EACSAny experience with Genetec would be highly beneficialAble to provide Microsoft OS supportAble to perform of Network DiagnosticsAble to understand SQL and DatabasesUnderstanding of data protection and GDPR