Job Title

Training & Enablement Manager (First Hire) – AI SaaS Startup – Series A – Fully Remote (UK)Another exclusive role from Areti GroupAreti Group is partnering with a high-growth, Series A-backed AI SaaS startup that is quietly transforming how global organisations operate.This business is building a brand-new software category — product-first, customer-obsessed, and scaling fast.We're hiring their first Training & Enablement Manager: a hands-on, player-coach who will build onboarding, learning journeys, and enablement from scratch — for clients, internal teams, partners, and brokers.Location: UK-based | Fully RemoteType: Full-TimeStage: Series A | High growth | AI-driven | Product-firstSalary: Up to £90,000 + excellent benefitsThe OpportunityThis is not a "maintain what exists" role.You won't inherit slide decks, LMS structures, or established playbooks. You'll build the entire enablement function from the ground up — with real ownership, visibility, and influence.Right now, training is being delivered by the Client Experience Directors. You'll take ownership of this mission-critical work, design scalable learning frameworks, and create a premium onboarding experience that supports growth without founder dependency.You'll work closely with Customer Success, Sales, Product, Operations, Partnerships, and Engineering — turning product complexity into clarity, confidence, and adoption.What You'll OwnClient Training & Onboarding (Core Focus)Deliver high-quality, engaging live training sessions for key clientsCoach clients to confident adoption and long-term valueBuild structured onboarding programmes that scaleCreate consistent, repeatable learning journeys across the customer lifecycleAct as a trusted guide for customers' goals and product usageYou'll initially support a portfolio of ~20 clients, with the chance to evolve this model as the company scales.Internal Enablement (Sales + CS)Enable Sales and Customer Success teams to speak confidently about the platformReduce reliance on founders and ad-hoc knowledge sharingCreate enablement materials and reinforcement assets (guides, FAQs, product updates, walkthroughs)Partner & Broker EnablementBuild partner training programmes and playbooksCreate enablement packs tailored to partner workflowsEnsure partners can confidently represent, sell, and support the productEnablement Frameworks & Scalable ContentBuild the full training and enablement function from zeroBalance live delivery with scalable documentation and self-serve contentContinuously improve programmes based on outcomes, feedback, and business needsWork closely with Product to align learning journeys to roadmaps and releasesWhat Success Looks LikeClients feel confident, capable, and excited using the platformOnboarding becomes consistent, intentional, and premiumPartners and brokers are enabled and independentTeams no longer rely on founders for trainingEnablement becomes scalable, repeatable, and business-criticalWhat We're Looking For (Must-Haves)Experience in Training, Enablement, Learning, or Onboarding within a SaaS businessProven track record of building programmes from scratch in a startup or scale-upConfident delivering training to senior external stakeholders (live + remote)Strong structured thinking: you can turn ambiguity into clear frameworksA self-starter who takes initiative and solves problems without being asked twiceComfortable working closely with Product/Engineering and understanding how teams ship softwareExperience designing learning outcomes and building structured learning journeysNice-to-HavesBenefits / HR tech exposureExperience with LMS tools and online learning platformsFamiliarity with tools like Atlassian products, Storylane, video-based product training, and content creation workflowsExperience creating product writing guidelines / in-app educationTech & Enablement Stack (Current + Evolving)You'll work with and influence the enablement tooling, including:Atlassian productsStorylaneProduct video and training content toolsCX documentation and enablement systemsLMS exploration (TalentLMS and/or alternatives)Why Join?First hire in Training & Enablement — real ownershipA genuinely category-defining AI platformProduct-first, metrics-driven, human-centred cultureHigh trust, high performance — no corporate nonsenseHuge scope to shape how clients, partners, and teams learn and succeedBenefitsSalary up to £90,000Paid leave + public holidaysPrivate medical insuranceGroup life assuranceDental & optical coverEnhanced maternity leavePension contributionEmployee assistance programmeBirthday day off + more