Job Description Role: Housing Support Officer Location: BirminghamContract Type: Temporary - potential to become permanentHours: Full-time, 37 hours per weekPay Rate: 16 umbrella and 12.540 PAYEDriving Requirement: Must hold a full UK driving licence and have access to a vehicle Role Overview - Housing Support Officer Lewisham Council is seeking a proactive and community-focused Housing Support Officer to assist residents by collecting, verifying, and processing key housing paperwork. The role plays a vital part in ensuring Arabic-speaking tenants receive clear, compassionate communication and practical assistance when accessing housing services. Key Responsibilities: - Collect and process housing paperwork and verification documents. - Support Arabic-speaking clients with translations and housing guidance. - Conduct home visits and liaise with vulnerable tenants. - Maintain accurate digital and paper-based records. - Collaborate with Housing Officers and Case Managers to ensure compliance. Essential Requirements: - Fluent in Arabic and English (verbal and written). - Previous housing, support, or community experience. - Excellent interpersonal and organisational skills. - Full UK driving licence and access to a car.
Job Title
Housing Support Officer