Job Title

We are launching a scalable café concept with national ambition and are seeking an experienced multi-site hospitality leader to build and lead the operational platform from day one.This is not a standard salaried Operations Director role.This is a founder-level opportunity to design, launch and scale a multi-site café brand across the UK, with meaningful equity and profit participation.The RoleYou will be responsible for building the operating engine of the business, including:• Designing the operational model and site-level structure• Developing robust unit economics and labour models• Menu engineering and supplier framework• Creating SOPs, training systems and compliance processes• Leading flagship launch• Recruiting and developing high-performing site managers• Building a scalable multi-site rollout playbook• Full P&L ownership and EBITDA deliveryYou will report directly to the founder and operate within a clear governance framework.The Ideal CandidateWe are looking for a proven hospitality operator who has:• Managed 10+ sites within a branded café, QSR or fast-casual business• Strong multi-site P&L ownership experience• Opened new locations at scale• Delivered consistent EBITDA performance• Built operational systems, not just managed them• Led and developed high-performing teamsBackground within recognised multi-site brands such asPret A Manger,Costa Coffee,Starbucks,Gail's Bakery,Five Guys or similar environments would be highly relevant.An entrepreneurial mindset is essential.The Structure• Meaningful equity participation (vesting structure)• Performance-based profit share from launch• Salary introduced upon agreed profitability milestones• Board-level governance and capital backingThis opportunity is suited to someone who wants ownership and long-term value creation, rather than a traditional employment role.The AmbitionYear 1:Launch flagship site, establish strong unit economics, build replicable systems.Years 2–3:Roll out multi-site portfolio and establish regional operating structure.Long-term objective:Build a nationally recognised brand with scalable infrastructure.Confidential DiscussionsIf you have multi-site experience and are ready to build something significant, please apply or send a direct message outlining:• Portfolio managed• Sites opened• EBITDA performance achieved• Why this opportunity aligns with your career goals