Job Title

Key Account ManagerNorth Tyneside (excellent location for Metro & bus)£32,000 - £35,000 per annumPermanent staff positionFull Time, Monday – FridayA talented Key Account Manager is wanted to join the Client Services team of a successful print/packaging company.Based at their facility in North Tyneside, you will manage and develop a close working relationship with various key accounts, ensuring all customer requirements are fulfilled to the highest standard.Your ExperienceProven background in account management, B2B customer success or client relationship development within the print/packaging sectorA background working with a blue-chip client base would be beneficial, but not essentialThis is not a sales position - your key strengths will revolve around managing customer requirements/expectations, and balancing this with internal service delivery capabilities.Self-starter with a personal passion for achieving goalsInterpersonal skills; the ability to communicate professionally with people at all levelsYou will be a proficient IT user with a good standard of literacy & numeracy; experience with Tharstern would be a benefit (but not essential)Typical traits of our successful Key Account Managers: self-starter, dynamic, resilient, ambitious, attentive, emotionally intelligentThe JobYou'll build and maintain strong and positive relationships with existing clients and key personalities within the companyManaging the retention, expansion and overall satisfaction of your client base will be fundamental to your roleYou will serve as a focal point of contact for client challenges, responsible for overseeing the plan of action to resolve those issuesWorking closely with other KAMs and admin support to ensure a first class, accurate back-office processYou'll be joining a structured team with great career progression opportunities, and a company that has shown year-on-year business growth with exciting plans for the future.To find out more, please click Apply or contact John Dorling at Pin Point Recruitment to get a full understanding of the opportunity.