Job Title

Sales AdministratorHybrid working – 1–2 days per week in a Central London officeFull-time | 40 hours per week | 9.00am–6.00pm (1 hour lunch)Salary & BenefitsCompetitive salary.20 days annual leave rising to 25 days with length of service, plus bank holidays.Private healthcare and workplace pension.About the OpportunityOur client is a growing Managed Service Provider (MSP) delivering digital transformation, cloud, security and IT support solutions to the SME market across the UK.They offer a friendly, informal and highly collaborative working environment. As a small but ambitious business, teamwork and accountability are essential across all roles. This is an excellent opportunity to join a well-regarded UK MSP where performance is recognised and there is genuine scope for progression within a meritocratic culture.The RoleThe Sales Administrator plays a key role in supporting both Account Management and New Business Sales within a predominantly professional services client base.This position is central to ensuring the smooth coordination, administration and processing of managed services, hardware, software and project-based solutions. You will directly support revenue generation by enabling the sales team to operate efficiently, delivering excellent customer service and maintaining accurate, timely sales processes.Key ResponsibilitiesManaging the sales inbox and answering inbound sales calls in a professional and timely mannerHandling customer enquiries and resolving order-related issues efficientlySupporting Account Managers with day-to-day client administration and renewalsMaintaining and updating sales and customer recordsPreparing and processing quotes and orders, ensuring accurate entry into sales systemsBuilding strong relationships with key vendors and distributors to secure competitive pricing and availability for hardware, software and servicesCoordinating with internal departments to ensure smooth order fulfilment and deliveryGenerating reports on sales activity and revenue performanceSupporting the organisation of client meetings, events and sales initiativesAssisting with the preparation of sales presentations and proposalsContributing to sales system optimisation and automation improvementsSkills & ExperienceMinimum 2 years' experience in a similar role within an MSP environmentStrong understanding of Microsoft products and associated technology vendorsHighly numerate with strong analytical skills and exceptional attention to detailExcellent written and verbal communication skillsCustomer service focusedConfident working within a team and able to be appropriately assertive when requiredComfortable multi-tasking in a fast-paced environmentSelf-motivated, proactive and able to adapt to changing prioritiesAble to work with minimal supervisionStrong IT skills, including Microsoft Office (particularly Excel, Outlook and Teams) and CRM/sales systemsDesirableExperience using NetSuite and HubSpotSales data analysis experienceTechnology vendor sales accreditationsUnderstanding of sales performance metricsExperience supporting sales into the SME marketIf you are an organised, detail-oriented sales support professional looking to join a growing and ambitious MSP with strong career development potential, we would welcome your application.