Job Title

Working for a leading specialist travel experiences provider who dominate their sector globally, the Senior Manager eCommerce / eCommerce Lead will own and optimise the end-to-end purchase experience of customers (B2C and B2B) across international markets.This is a broad, hands-on eCommerce role focused on improving onsite conversion, increasing basket size and customer lifetime value, and driving sustainable organic growth. The Senior Manager eCommerce / eCommerce Lead will work closely with digital marketing teams to ensure campaigns, customer journeys, and traffic are fully aligned. This role reports into the VP of BD and will manage 2 direct reports (from the content team).The UK office is based in Bristol. You can either work fully remotely (UK-based candidates) or hybrid (2 days in the office) if more convenient.The Senior Manager eCommerce / eCommerce Lead role will:Own global eCommerce performance, focusing on conversion rate optimisation, retention, and lifetime value.Work closely with digital and performance marketing to ensure campaigns deliver impact.Lead testing and optimisation initiatives.Develop and execute SEO-led strategies to grow traffic.Use data and analytics to inform decisions and customer segmentation.Drive localisation initiatives across regions, including language considerations.Candidates for the Senior Manager eCommerce / eCommerce Lead role must have:Strong eCommerce experience, ideally within the travel, activities, experience-led, or training sectors.Hands-on and data-driven approach.International experience across multi-market and/or multilingual environments.Strong stakeholder management and communication skills.Experience with eCommerce platforms and SEO tools (Commercetools/Drupal and SEMrush ideal respectively).Flexibility to attend occasional evening meetings to collaborate with global teams.