Job Title

Support CoordinatorSalary£25,838per annum and great benefits including Health Cash PlanPermanent, Full Time (37.5 hpw)Brandon, DurhamWe cant offer a CoS for this roleHome, a place where you belongWant to part of a team that really cares and empowers customers to live their best lives? As our Support Coordinator,youllprovide the support required for customers to develop the skills needed to live independently in the community. Our service provides accommodation to customersaged 1635 who are either homeless or at risk of homelessness.Aswell as improving the lives of our customers, you will also be contributing towards making your service a Great Place to Work for our colleagues.This is your chance to unleash the potential in our colleagues, delivering excellent outcomes for our customers!Whats in it for you?34 days leave, pro-rated (including bank holidays and a me day)Paid time off for volunteeringMatching?Pension contributions (up to 7%, with life assurance of 3x Basic Salary)Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapiesCareer path with development and an excellent training packageExcellent benefits and rewards including supermarket discounts and travel expensesWhat youll doYoull work with a team of Support Coordinators to deliver a high-quality service that meets or exceeds Home Group KPIs and OFSTED standards.Working under the support and supervision of your Senior Client Service Manager and Senior Support Coordinator, to ensure our customers receive the necessary support to develop their independence and enable them to reach their desired outcomeSupporting customers with varied support needs including mental health issues, housing related support, complex needs and responding appropriately to challenging behaviour.You will create and update support plans and risk assessments with your customers. Helping them with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation.Ensuring our properties are well maintained, clean and homely. This not only ensures our customers have a nice place to live, but it also helps with keeping our voids to a minimum.Why join usThis is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top 10 Great Places to Work!You haveExperience of creating person-centred support plans risk assessments and reviewsExperience of coordinating and assessing customer referrals.The ability to workon your own initiative, remaincalm under pressure and havea resilient approach.The confidence to challenge behaviours misaligned to our valuesThe understanding of where our customers are in their life and have the passion to advocate for them and experience of delivering support in a housing or care environmentTo get from A to B, youll need a valid driving licence and a vehicle insured for business purposes. The great news is that well pay your mileage! Stronger togetherWe do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work!The practical bitsThe service is staffed 24 hours a day, 7 days a week. You will work on a 4 week, rolling rota, including weekends and bank holidays. This rota does not require you to work night shifts.Occasionally, there may be a requirement for you to work flexible hours in order to meet the ever-changing needs of our customers. We acknowledge that flexibility is a two-way street, therefore, should you require more flexibility yourself to maintain a good work/life balance, we will endeavour to accommodate your requests.Morning and late shifts may include a period of time where you will be lone working.Basic knowledge of Microsoft Word and Excel is essential.Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.Youll need an Enhanced DBS check done and we pay for that.Find out moreClick APPLY NOW to see our Support Coordinator Job Description, find out aboutus and for help to apply. Roles can close early, so dont wait.For reasonable adjustments email TPBN1_UKTJ