Job Title

Powered by Water, Driven by PurposeSouth West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes.We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.Ready to make a splash? Join our team today. We are currently recruiting a Catchment Operator to join our Networks team in Barnstaple.Joining us on a full-time, permanent basis. You will receive a competitive salary of £26,337 per annum with the opportunity to enter our company progression scheme. Levels range from 1 to 5 with a salary of up to £34,460 at Level 5. In addition to this, you will also receive a salary uplift allowance for taking part in the standby rota.Core hours are 37 per week with a 1 in 5 week standby and call out rota, once training is complete. As Catchment Operator within our Wastewater Networks team, you will be responsible for inspecting, maintaining and improving the sewerage network. This role is customer facing.Duties:Rapid response to and resolution of pollution and flooding eventsBlockage clearance and investigation of underlying causesCCTV survey of pipework and asset investigationMaintenance of small sewage pumping stations and CSOsEnsure Risk Assessments and Task Safety Instructions for work activity are adhered to and continually improvedUsing logic and initiative to assess on site problems and find an appropriate solutionEnsuring all work completed provides the highest level of service to the customer, dealing with sensitive issues in a calm and reassuring manner and approaching all situations in a polite, friendly and approachable mannerProvide resolution or escalate issues to management where appropriateRespond effectively to site conditions and monitoring information to ensure that compliance with environmental regulations is maintainedCarry out first line maintenance on instruments & mechanical equipmentWorking independently using a single-man operated jetting vehicles, as well as working as an effective part of a team tackling larger issues support decision making and performance tracking across the teamWhat we are looking for:5 GCSEs or equivalent in Maths, English and a Science subjectFull UK Driving LicenseProficient in Microsoft packagesHappy working outside in all conditionsWhat's in it for you:Generous holiday allowance plus bank holidaysA discretionary BonusCompetitive Contributory PensionShare-save SchemeVarious health benefitsWellbeing support programmesA range of Group DiscountsCycle to Work SchemeFinancial support servicesClosing Date: 12th March 2026 Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.Our core values, which are essential to our success, are:Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.Be the Future - Embrace change. Drive Progress. Own the challenge.TPBN1_UKTJ