Job Title

Kick-start a rewarding career as a full-time Field Agent with iC&R, managing commercial water accounts across the North-East. Enjoy great training, bonuses, and a varied field-based role where no two days are the same.Field AgentNorth East England (Teesside, Wearside & Tyneside)Full-time, 40 hours per week, with flexibility required to accommodate varying business operating hours across client sitesPermanent positionSalary £27,032 per annum + performance based bonus (OTE £32,000)Please note: Applicants must be authorised to work in the UKiC&R is a specialist provider working on behalf of commercial water retailers across the UK. We focus on resolving complex commercial water account cases, from early-stage investigation through to supply disconnection where necessary. As a growing and supportive business, we pride ourselves on professionalism, trust, collaboration, and delivering excellent service for our clients.The RoleWe are looking for a motivated, reliable, and professional Field Agent to manage commercial water accounts across the North-East region.Key Responsibilities:Managing commercial water account cases across Teesside, Wearside, and TynesideConducting on-site investigations and customer visitsRepresenting clients professionally in a field-based capacityResolving complex cases from initial enquiry through to disconnection when requiredMaintaining accurate case records and reporting outcomesWorking independently while supporting the wider teamThe Ideal CandidateWere seeking someone confident, approachable, and capable of managing their own workload in a field environment. Full training is provided, so attitude and reliability are just as important as experience. About you:A full UK driving licenceYour own vehicle (fuel card provided for business mileage)A professional and confident manner when dealing with customersStrong organisational skills and the ability to work independentlyA willingness to learn and gain industry accreditationsBenefits:Competitive basic salary of £27,032Achievable performance-based bonus with an OTE of £32kCompany pension schemeFull training and ongoing developmentSHEA and NWH industry accreditationsFuel card for business mileageSupportive, close-knit team environmentHow to apply for the role:If you have the skills and experience required for this position, click apply today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.You must be authorised to work in the UK. No agencies, please.Other suitable skills and experience include Field Technician, Water Compliance Officer, Utilities Inspector, Environmental Field Operative, Meter Reader, Commercial Account Investigator, Enforcement Officer, Property Services Inspector, Service Engineer, Site SurveyorJBRP1_UKTJ