Job Title

An established UK digital consultancy is looking to appoint a Senior User Researcher to join a growing practice delivering impactful, user-centred digital services across a range of high-profile client programmes. The organisation combines data-informed insight, human-centred design and modern engineering practices to help organisations solve complex challenges and deliver services that work effectively for real users.This role plays a key part within multidisciplinary agile teams, leading research activities that shape service design and influence product and delivery decisions.Whats on offerSalary: £57,000 £64,000 depending on experienceHybrid working modelOffice base available in Leeds, Manchester, Glasgow, Birmingham or BristolOpportunity to work on meaningful digital transformation projects with real societal impactCollaborative multidisciplinary environments focused on agile deliveryClear opportunities for professional development, leadership growth and knowledge sharingWhat you needTo be successful in this role, candidates should demonstrate:Strong expertise applying a range of user research methodologies across different delivery environmentsExperience working within multidisciplinary agile teams delivering people-centred digital servicesProven ability to translate research findings into clear recommendations that influence design and delivery decisionsExperience advocating for user-centred and service design approaches with clients and stakeholdersKnowledge of researching accessibility requirements and assisted digital needsExperience mentoring, coaching or line managing user researchers or related rolesAdvanced stakeholder management and communication skills, including managing challenging conversations constructivelyGood understanding of adjacent agile roles across design, product and engineering disciplinesConsultancy mindset with the confidence to explore complex problem spaces and guide clients toward effective solutionsExperience facilitating collaboration and embedding research capability within teamsO.K. I'm in what's next?Apply with your latest CV belowJBRP1_UKTJ