Job Title

Registered Manager Supported Living Services?? Hastings, East Sussex?? 37.5 hours per week (on-call, evenings, weekends and Bank Holidays as required)?? £43,000 £45,000 per annum (dependent on experience)An established and forward-thinking care provider is seeking an experienced and motivated Registered Manager to lead its service in Hastings. This opportunity is being advertised confidentially by a recruitment agency on behalf of our client.This is an exciting opportunity to join a growing organisation committed to delivering high-quality, person-centred care that promotes independence, dignity, and choice.The RoleAs Registered Manager, you will have full operational responsibility for the day-to-day management of the service. You will lead a large, diverse workforce and ensure the delivery of safe, effective, and compassionate care.Working closely with senior leadership and key stakeholders, you will drive compliance, operational performance, and sustainable growth.Service StructureDirectorRegistered Manager (this role)Service ManagersTeam LeadersSupport WorkersYou will be accountable for staffing, quality, compliance, performance management, and service development.Key ResponsibilitiesService DeliveryEnsure high-quality, person-centred care is delivered consistentlyMaintain staffing levels at 110% capacity and identify recruitment needsOversee effective matching of staff to service usersEnsure changes in service users needs are identified and responded to promptlyRespond to new referrals within agreed timescalesMaintain strong relationships with commissioners, families, and professionalsEnsure effective office cover and out-of-hours on-call provisionManage complaints and concerns appropriatelyCompliance & QualityRegister with the Care Quality Commission (CQC) as Registered ManagerMaintain compliance with the Health & Social Care Act 2008 and CQC regulationsMonitor KPIs including supervision, appraisals, training, audits, and safeguardingEnsure safeguarding concerns are handled appropriatelySubmit CQC notifications within required timescalesLead on health and safety compliance and risk managementGrowth & PerformanceDeliver care hours in line with budget and commissioned targetsAssess and accept referrals in line with capacityProduce weekly and monthly operational performance reportsIdentify opportunities for service growth and improvementSupport service development and promotional initiativesLeadership & Team ManagementLead, motivate, and develop staff across all levelsOversee recruitment, onboarding, supervision, and absence managementPromote a positive, inclusive, and high-performing cultureEnsure staff are trained and supported to meet their responsibilitiesMaintain effective communication across a dispersed workforceAbout YouEssential ExperienceMinimum 2 years experience within health and social careAt least 2 years experience in an operational management roleExperience in supported living and/or domiciliary care servicesProven track record of managing and developing teamsStrong knowledge of current legal and regulatory frameworksSkills & AttributesExcellent leadership and communication skillsStrong organisational and prioritisation abilitiesAbility to manage performance and meet deadlinesResilient and calm under pressureIT literate with strong reporting and documentation skillsCommitted to equality, diversity, and inclusive working practicesFlexible and adaptable approachQualifications & RequirementsLevel 5 Diploma in Leadership for Health and Social Care (or equivalent), or willingness to work towardsWillingness to register with CQC as Registered ManagerFlexible approach to working hours, including participation in on-call rotaFull UK driving licence and access to own vehicleEnhanced DBS clearanceWhats on OfferFull-time, permanent positionOngoing training and professional developmentClear career progression opportunitiesSupportive and collaborative working environmentEmployee Assistance ProgrammeAccess to a range of employee reward and recognition benefitsFor a confidential discussion or to apply, please submit your CV.This role is being managed by a recruitment agency on behalf of our client.JBRP1_UKTJ