Job Title

Registered ManagerLocation: Middleborough, TS1Pay: £32k per year (increasing to £35k with additional responsibilities as area grows) plus 10% bonus structure on KPIFull time; 40hrs a weekWe have a fantastic opportunity for a Registered Manager to join Milewood on the journey of setting up a new service in Middlesborough, which will have 3 independent supported living flats and 2 ensuite bedrooms with the house.This isnt just a job; this is making a difference in peoples lives every day.At Milewood, we are dedicated to delivering the kind of support we would want both for ourselves and our loved ones.As an established provider of forward-thinking living services for adults with disabilities in England, we have over 49 homes throughout the UK, many are traditional buildings and they are all located in suburban areas, close to community services.Our approach focuses on seeing care from the residents perspective, enabling them to access the choices and rights they deserve and promoting independence within an inclusive community.Role ResponsibilitiesReporting to the Regional Operations Manager, the Registered Manager will be responsible for the overall leadership, performance and quality of the service. Key responsibilities include:Providing strong, person-centred leadership to the staff teamEnsuring high-quality care delivery in line with CQC standardsCompleting audits, supervision and appraisalsManaging HR processes including recruitment, absence management and rota generationEnsuring compliance with MCA and DoLSDriving continuous improvement and best practiceMaintaining excellent communication with residents, families, staff, and stakeholdersDelivering positive outcomes against agreed KPIsAbout YouThe ideal candidate will:Hold, or be working towards, aLevel 5 NVQ in Leadership and ManagementBe an experienced Registered Manager (preferred)Have substantial management experience within residential or nursing servicesBe a car driverHave confidence and experience in MCA/DoLS complianceBe highly organised, proactive and committed to person-centred carePlus a comprehensive benefits package:Competitive annual leave (increasing with service)Lifestyle savings on shopping, utilities and local retailersPension schemeEmployee Assistance Programme (24/7 access)24/7 GP service and face-to-face counsellingDiscounted Health Cash PlanMental health support via Able FuturesWellbeing tools and self-help resourcesEmployee referral schemeExtensive induction & training programme (includes Care Certificate support)Funded qualifications & apprenticeships for clear career progressionFinancial wellbeing support through NEFirst Credit UnionPaid DBSCasual dress, company events & moreWhy Milewood?At Milewood, our values guide every decision we make. We champion warmth, respect, accountability, trust, honesty, and enterprise. Were looking for someone who not only leads with confidence and clarity, but who believes in the potential of peopleand brings consistency, compassion, and calm when it matters most.If you're a leader committed to quality care and meaningful outcomes, wed love to hear from you.Our Values:Warmth and Friendship Excellent interaction between staff and service usersOptimism and Future Work towards a future of improvement and enrichmentHonesty Open and honest with each other and ourselvesEnterprise Freedom to initiate new ideas from everybody at every levelAccountability Take ownership and never make excusesRespect Based on mutual respect between individualsTrust Essential foundation of any relationshipJBRP1_UKTJ