Job Title

The Role - Commercial DirectorAn established and fast-growing service-led organisation operating within the UK food and fresh produce sector is seeking a strategic Commercial Director to join its executive leadership team.With annual revenues exceeding £100m and a significant multi-site footprint across Kent, this business partners with major customers to deliver high-quality, value-added service solutions in a fast-paced, operationally complex environment.This is a pivotal senior role reporting directly to the MD.The OpportunityAs Commercial Director, you will be accountable for the end-to-end commercial service provision cycle across a diverse customer base. You will drive strategic growth, protect and enhance margin, and strengthen senior-level customer relationships whilst leading cross-functional collaboration across Operations, Supply Chain and Customer Service.This role requires a customer-first mindset combined with strong commercial governance, financial rigour and the ability to deliver scalable, profitable service models.Key ResponsibilitiesDevelop and execute the commercial strategy aligned with business growth objectivesOwn full customer lifecycle management: onboarding, service delivery, reviews, renewals and expansionLead cross-functional collaboration to deliver commercially viable, customer-centric service solutionsBuild senior-level customer partnerships focused on long-term value creationDrive margin protection and revenue growth through pricing strategy and performance managementLead RFI/RFP responses with robust commercial analysis and delivery plansOversee KPIs including service performance, quality metrics, SLAs and profitability per accountManage commercial budgets, forecasting and margin improvement initiativesChampion process standardisation, digital enablement and data-led decision makingDrive continuous improvement and change programmes across multi-site operationsAbout YouYou will be a proven senior commercial leader with:10+ years commercial experience, with at least 5 years at senior leadership levelBackground in food production, fresh produce, manufacturing, packaging or FMCGStrong track record of revenue growth and margin improvement within service-based environmentsExperience managing complex, multi-site customer portfoliosAdvanced commercial acumen including pricing, risk management and contract governanceProven ability to influence at executive and board levelStrong analytical and data-driven decision-making capabilityExperience leading cross-functional teams within operationally intensive environmentsPostgraduate business qualifications (MBA or equivalent) are advantageous but not essential.Personal ProfileCustomer-centric and relationship-drivenStrategic thinker with operational credibilityInfluential and collaborative leadership styleHigh integrity, resilience and strong change leadership capabilityCommercially astute with strong financial oversightWhats On OfferSix-Figure Executive Package + Up to 30% Bonus + Car Allowance + BenefitsPrivate medical, pension and wellbeing supportOpportunity to shape and scale a high-growth, people-focused businessIf you are an experienced Commercial Director or Head of Commercial seeking a senior leadership opportunity within a dynamic, growth-focused food environment, we would welcome a confidential discussion.Apply now or contact us directly for a discreet conversation.JBRP1_UKTJ