Job purpose:Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.Were looking for a hands-on Head of Operations to lead the Operations team and elevate how we deliver experiences. This high-impact leadership role owns day-to-day events operations while driving smarter, more efficient processes across the team and business. Reporting into Managing Director.Roles & responsibilities:Lead and motivate the Operations team which includes Senior Operations Manager, Operations Manager and Operations ExecutiveOversee seamless planning and delivery of events from start to finish. Largest event being up to 7,000 guestsReview, improve, and implement operational processes to increase efficiency and consistencySet operational standards, KPIs, and best practices across all eventsManage suppliers, budgets, staffing, and resource planningEnsure high standards of service, compliance, and health 'safetyPersonal specification and attributes:Senior operations role within the events and hospitality environmentExperience withing the xjdpvnf F1 industryStrong people leadership and stakeholder management skillsProven ability to redesign and improve operational processesCalm, decisive, and solutions-focused under pressureExperience working with CRM systems, e-ticketing systems and strong Microsoft skillsAdditional languages (particularly French) an added bonus
Job Title
Head of Operations