Job Title

IT Systems EngineerSomeone who can own 3rd-line support, build Power Apps, work confidently with ERP (Enterprise Resource Planning), ideally ERP Epicor data, improve cyber security, and help move toward a data platform using Power BI/Fabric.3rd Line Support & IT Operations OwnershipStrong Windows Server / Microsoft 365 / Azure AD troubleshootingConfident owning escalations (not just passing tickets)Fortinet FirewallComfortable managing MSPs: SLAs, ticket quality, challenge bad adviceCyber Security & Risk ReductionBaseline cyber frameworks (Cyber Essentials / ISO-aware)Microsoft security stack familiarity (Defender, MFA, Conditional Access)Patch management & vulnerability awarenessCan implement controls, not just write policiesSecurity must be baked into delivery not an afterthought.Power Platform, Fabric & Data ModellingPower BI (data modelling, DAX fundamentals)Power Query / ETL thinkingFamiliarity with Microsoft Fabric or modern data platformsCan design a single source of truth, not just reportsSomeone who moves from spreadsheets ? models ? insight.Application Development (Internal + Customer-Facing)Power Apps (Canvas + Dataverse) or equivalent low-code platformREST API integration mindsetUX pragmatism (build usable tools, not demos)Understanding of security boundaries (internal vs customer apps)Low-code is acceptable. Cowboy coding is not.Epicor / ERP + Manufacturing Systems CapabilityEpicor (or similar ERP) experience useful: BAQs, REST/API, upgradesSQL literacy (views, joins, performance awareness)Understanding of manufacturing concepts: BOMs, routings, work centresAbility to extract ERP data cleanly for reporting & forecastingProcess, Documentation & Knowledge CaptureComfortable documenting systems and processesCan create repeatable runbooks, not Word documents nobody readsThinks in terms of bus factor reductionJBRP1_UKTJ