Job Title

Account Manager RPO (Retail)The RoleWere looking for an experienced Account Manager to lead the delivery and ongoing development of a large retail RPO account within a long-standing and successful partnership.This is a hands-on, client-facing role ideal for someone who combines strong account management experience with a solid background in recruitment delivery. Youll take ownership of service performance, build trusted relationships with senior stakeholders, and lead a recruitment team to deliver outstanding results.Were particularly interested in someone with a genuine enthusiasm for the retail sector someone who understands its pace, challenges, and the importance of delivering a consistently high-quality service.Life at ResourceBankOur head office in Shropshire is home to a close-knit team where collaboration, support, and celebration are part of everyday life.Friendly competition in our breakout space table tennis, pool, and dartsCutting-edge AI and recruitment technology designed to make your role smarter and more efficientRegular socials that bring us together, from virtual quizzes to BBQs and team celebrationsWhat Youll NeedProven account management experienceStrong recruitment experience, ideally within RPO or high-volume environmentsEnthusiasm for retail and understanding of fast-paced recruitment deliveryA passion for delivering exceptional client and candidate experiencesA collaborative leadership style with the ability to influence and build strong relationshipsFlexibility to travel to client sites as requiredWhat Youll Get in ReturnCompetitive salary plus performance bonus25 days holiday (plus bank holidays), increasing with serviceHoliday buy 'sell scheme, Cycle to Work and IT purchase schemesHealthcare cash plan covering everyday healthcare expenses (including dental and optical), plus shopping discounts and savings offersCompany sick pay and Employee Assistance ProgrammeEnhanced maternity, paternity and adoption benefitsFinancial support for work-related and personal development trainingAbout ResourceBankResourceBank is a leading provider of Recruitment Process Outsourcing (RPO) solutions. We partner with organisations across multiple sectors, delivering tailored recruitment services that combine quality, efficiency, and innovation. Rather than operating as an agency, we embed within our clients HR teams, working as a true extension of their business.We believe people thrive when they feel valued, supported, and included. Thats why collaboration, flexibility, personal growth, and a commitment to Equality, Diversity and Inclusion sit at the heart of everything we do.At ResourceBank, were not just recruiters were trusted partners to some of the UKs best-known employers. Weve recently transformed how we recruit, introducing innovative, tech-driven processes that position us as one of the UKs most forward-thinking, multi award winning RPO providers.JBRP1_UKTJ