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Job Title


Complex Care Assistant


Company : Routes Healthcare (North)


Location : Southport,


Created : 2026-03-02


Job Type : Full Time


Job Description

Support Worker — Brain Injury & Developmental Delay (Child/Adolescent Client)Location: Ainsdale, Southport Pay Rate: Up to £16 per hour (including holiday pay)Gender Requirement: Female applicants only (due to the personal care needs and preferences of the client, this is a genuine occupational requirement under the Equality Act 2010)Shift Pattern: Term time (weekdays): 3:00pm–8:30pmSaturdays: 10:00am–4:00pmSchool holidays: 10:00am–4:00pm on weekdays, plus Saturday as usual Important: Consistency is vital for this client. Please only apply if you can genuinely commit to the shift pattern outlined above on an ongoing basis.IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.About UsRoutes Healthcare is a leading complex care provider — we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes, providing specialist 1-2-1 care for clients with complex health needs.About the RoleWe are looking for a warm, patient, and experienced Support Worker to provide 1-2-1 support to a young person living in the Ainsdale area who has an acquired brain injury and developmental delay. This is a hands-on, relationship-based role supporting the client to build routines, develop independence, and enjoy life both at home and in the community.You'll become a trusted, familiar figure — someone who provides structure, encouragement, and calm, consistent support.What You'll Be DoingAfter school (term time): Supporting with daily routines, homework, personal care, and activities of daily living within the homeProviding structure and positive boundaries to encourage good habits and behavioursProviding a calm, focused 1-2-1 presence Saturdays and school holidays: Supporting with community-based activities — getting out and about, building social skills, and having funDeveloping independence through activities of daily livingDriving the client to activities and outings safely What You Need to Know About This RoleThis is a 1-2-1 support role working with a young person who requires a high level of supervision. You'll need patience, energy, and the ability to provide calm, consistent support with clear boundaries. You'll be working within a family environment, so a sensitive and professional approach is essential.What We're Looking ForEssential: Female (genuine occupational requirement under the Equality Act 2010)Experience working with children and young peopleBrain injury knowledge or experience — an understanding of Global Developmental Delay and the challenges it presentsGood enabling skills — you're there to build her confidence and independence, not do everything for herA calm, sensitive, and empathetic nature — you'll need to stay composed and consistent, even when things are challengingAbility to set and maintain positive boundaries in a supportive wayThe right to work in the UK without needing employer supportReliable and able to commit to the regular shift pattern Desirable: A full valid UK driving licence and access to a carExperience supporting young people with developmental delay or neurological conditionsExperience working within family environmentsUnderstanding of positive behaviour support strategiesNVQ Level 2 or 3 in Health and Social Care or equivalent What We Offer Specialist training and ongoing clinical support through the Routes Academy programmeDedicated clinical on-call team available 24/7Regular supervision and competency assessmentsWellbeing and mental health supportStaff referral scheme with generous incentives (up to £250 per referral)You'll work alongside employed Routes care workers only — we don't use agency staff Ready to Make a Difference?This is a rewarding role for someone who wants to make a genuine difference to a young person's life. If you have the experience, the patience, and the heart for it, we'd love to hear from you.Apply today and speak to our recruitment team to find out more.Routes Healthcare is committed to making lives better through exceptional complex care services.TPBN1_UKTJ