Job Title

Are you ready to make your mark in the world of elite global sport?We are passionate about delivering one of the world's greatest sports and entertainment spectacles, leaving a positive legacy wherever we operate. Innovation has always been at the heart of what we do. Decades on, the sport remains a pioneer, developing technologies that have made a significant impact beyond the track.Everything you see on screen or at a live event is made possible by our passionate and dedicated people. Whether it's engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications, there is always a talented team working to maximise the potential of the sport.Role OverviewWe are recruiting for a Customer Data Product Manager to join our IT team. Reporting into the Head of Customer Data Operations, this role is centred on data engineering, product ownership, and partner code review.Main Duties and ResponsibilitiesProduct Roadmap OwnershipOwn and sequence the roadmap for customer data products, prioritising initiatives that maximise business value and accelerate data maturity.Partner ManagementOrchestrate delivery across engineering, data science, and third-party vendors to meet deadlines and quality standards.Data FoundationsOversee ingestion pipelines and transformation tooling within a cloud environment, ensuring reliability, scalability, and compliance across object storage and data warehouse platforms.EnablementMake data accessible and actionable for Insights, Marketing, and Commercial teams through dashboards, APIs, and curated datasets.Business EngagementWork directly with Marketing and Commercial stakeholders to capture needs, shape requirements, and prioritise features.Value MeasurementDefine and track metrics for engagement success, commercial uplift, and operational efficiency. Publish regular impact reviews to demonstrate value.Intelligent AutomationIdentify and deliver automation opportunities that reduce cycle times and increase productivity across data workflows.Governance & Risk ManagementEnforce standards for privacy, security, and ethical AI use across all data products.What Does Success Look Like in This Role?SpeedWeeks, not months, from idea to measurable impact.QualityReliable, observable data products with robust rollback and monitoring processes.ValueClear, attributable gains in engagement, revenue, or cost efficiency.Trust & ComplianceNo compromise on data privacy, regulatory compliance, or brand reputation.What Are We Looking For?ExperienceEssential:Proven experience as a Product Manager or Data Product Owner within analytics, data platforms, or customer data domainsHands-on familiarity with cloud data platforms and orchestration toolsStrong understanding of data modelling, identity resolution, and activation use casesAbility to translate business needs into technical requirements and prioritise effectivelyComfort with metrics, experimentation, and ROI-driven storytellingExcellent stakeholder management across marketing, commercial, and technical teamsPersonal QualitiesIn this role, it is essential that you are:A self-starter with ambition, drive, and creativityPassionate about people and dataAble to translate technical concepts into clear, accessible languageHighly articulate, both written and verbalComfortable operating at all levels of the organisation