Job Title

Job Title: Assistant Relationship Manager – Real Estate FinanceLocation: London – hybrid workingThe Bank:An established, growing, well-funded and capitalised UK Bank with a 70-year track record. From their offices throughout the UK the Bank's lending businesses focus on Asset Based Lending, Retail Finance and Real Estate Finance.Customers are at the heart of everything the Bank does, and people are their biggest investment. A career with this Bank is not just a job, it's the chance to be part of something bigger and play a role in building the best bank in Britain.The Bank believes in giving their employees autonomy and recognising initiative and exceptional performance through a variety of individual and team awards and incentives.Real Estate Finance:From family homes to mixed-use schemes or student accommodation, the Banks' funding specialists support property development and investment projects across the UK typically between GBP 2m and GBP 50m.Summary of Role:To support the management of the REF pipeline through to successful completion, keeping all parties updated and proactively chasing progressTo maintain and assist with in-life support for existing customer baseTo support the REF Relationship Directors to grow the customer base by consistently delivering excellent customer serviceSummary of Responsibilities:Support the management of the deal execution process, take personal responsibility for ensuring a positive customer experienceProject manage all transactions within appropriate timescales, proactively chase internal and external partners to facilitate drawdown of fundsAdvise the Relationship Director of progress, agree action plan for any issues and execute to take deal to next stageCollaborating with Relationship Directors and borrowers to fulfil CDD/CRA requirements during the life of the customer relationshipResponsible for obtaining professional quotes for legal, monitoring surveyor and valuation services, preparing instruction letters for professional services to act on behalf of the Bank, ensuring the most up to date versions are utilisedReview and present all conditions precedent for sign off by Relationship Director & Credit ensuring supporting documents are accurate and saved in appropriate locationsObtain and collate covenant information from customers ensuring supporting documents are accurate and saved in appropriate locationsAbility to prioritise and work to tight deadlines, assist other team members during peak periodsIdentify, assess, and escalate all risks and ensure compliance with internal Policies and external regulations (including Customer Due Diligence, Records Management, Information Security, Complaints, Anti-Bribery & Corruption)Collating information necessary to facilitate tranche drawdowns and present the information in a timely manner to the RDLiaise with borrower, professional panel, finance in respect of repayments and security releases (procuring the necessary information and present to the RD for submission to credit) ensuring internal systems are kept up to date and accurateWork collaboratively with the Relationship Team, Financial Crime, Credit & Governance & Quality Assurance to deliver a 1st class service to our customer baseInput data to maintain accurate records relating to the portfolio to ensure data quality / MI reporting remains robust, aspire to 100% right first time (Aurius, I-Drive, nCino)Knowledge & Experience Required:Experience in Financial Services and working knowledge of Financial Services regulations (i.e. customer due diligence, anti-money laundering, GDPR, etc.)Experience and expert knowledge of Customer Due Diligence, methodologies and standards, preferably in Real Estate FinanceBackground of high performance in a Real Estate Finance environment, exceptional customer service essentialStrong prioritisation skills & proven track record in working under pressureAbility to engage and influence multiple stakeholders at various levels across the bankStrong verbal and written communication, analytical skills, problem solving and judgementAttention to detail and accuracyAbility to work in a fast-paced environment, prioritise, plan and execute to agreed timelines under limited supervisionGood IT skills – ideally with a working knowledge of AuriusA-level or Banking QualificationThe Opportunity:This is an opportunity to join an established, stable and modern bank, who continue to go through UK wide growth and diversification.Salary & Benefits:Competitive basic salary, dependent upon experience. Various benefits including pension, annual discretionary bonus, life cover and more.