Job Title

Location: Stevenage / HybridSalary: £40,000 – £45,000 DOE + bonus (OTE £45,000 – £50,000)TAG Catering Equipment is looking for a commercially minded and highly organised Key Account Manager to take ownership of a major national client account.This is a hybrid commercial and project delivery role, focused on managing a high‐volume, multi‐site rollout programme (2 - 4 per month) for a key customer in the hospitality sector. The role combines client management, quotation and commercial responsibility, and hands‐on project delivery, supported by in‐house designers and project support coordinators.The position is predominantly focused on a single key account, offering continuity, repeat work, and long‐term client partnership rather than one‐off sales.The RoleKey Account ManagementAct as the primary point of contact for a key national clientBuild strong, long‐term relationships with multiple client stakeholdersManage expectations across multiple concurrent projects and store openingsIdentify opportunities to add value through specification development and repeat projectsCommercial & Sales ResponsibilityPrepare and manage quotations, proposals, and commercial offersLead the commercial process from enquiry through order placementNegotiate pricing, scope, and delivery requirements while protecting marginDeliver agreed revenue, margin, and performance targets linked to the accountProject Delivery & CoordinationTake ownership of projects from order placement through to installation and handoverAct as Project Manager, ensuring projects are delivered on time, within budget, and to specificationCoordinate internal teams, suppliers, logistics partners, and installation contractorsManage programmes, lead times, site readiness, and installation schedulesResolve commercial, technical, or delivery issues proactivelyOversee snagging, handover, and client sign‐offDesign & Solution DevelopmentWork closely with in‐house designers to develop compliant, cost‐effective catering equipment solutionsInterpret client briefs, drawings, and technical specificationsSupport value engineering while maintaining quality and regulatory complianceCommercial Control & ReportingMaintain accurate CRM records and project documentationTrack costs, variations, profitability, and marginsProvide regular progress updates and forecasts to senior managementAbout YouExperience in account management, sales, and project delivery within catering equipment, commercial kitchens, office fit‐out, retail fit-out or foodservice sectorsProven ability to manage projects from sale through to delivery and installationStrong commercial awareness with confidence around pricing and margin controlExcellent client‐facing communication and stakeholder management skillsHighly organised, with the ability to manage multiple live projectsComfortable working in a fast‐paced, rollout‐driven environmentCRM and Microsoft Office experience (AutoCAD / Revit an advantage)What We OfferBasic Salary: £40,000 – £45,000 DOEBonus/Commission: Performance‐related, linked to account success and project deliveryOTE: £45,000 – £50,000Opportunity to own and grow a key national accountSupport from an award-winning marketing, sales, design and project delivery team so you can focus on your roleHybrid and flexible working, with 1 – 2 days in our Stevenage office and 3 – 4 days on-site or working remotelyPaid-for travelWellbeing Employee Assistance ProgrammeCompany pension & life insuranceCompetitive holiday allowance including Bank HolidaysRegular team lunches and eventsThe opportunity to dine for free at our project sites including fine-dining restaurants and 5* hotels