Job Title

If you're an agency Account Manager who enjoys owning client relationships, keeping complex projects moving, and working closely with creative and digital teams, this role will feel like a strong step forward. It's a chance to work on meaningful campaigns, with the autonomy to run accounts properly and the support of a collaborative agency environment around you.You'll join a close-knit client services team working on nationally and internationally significant projects. The team is big enough to deliver high-impact work, but small enough that your voice is heard and your contribution genuinely matters. You'll manage key accounts end to end, making sure work is delivered on time, on budget, and to a high standard.The roleYou'll take responsibility for managing and growing a portfolio of marketing accounts, acting as the main day-to-day contact and trusted partner for your clients. You'll work closely with senior account leads, creatives and digital specialists to deliver campaigns across a mix of channels, from digital and social through to content, video and training materials.You'll be involved in everything from planning and briefing through to delivery, feedback and commercial oversight, with a strong focus on quality, consistency and long-term client relationships.What you'll be doingManaging key client accounts and acting as a proactive, reliable point of contactDelivering projects and campaigns from concept through to completionSpotting opportunities to add value and grow existing accountsCoordinating internal teams and external partners to keep work on trackManaging timelines, budgets and estimates with care and accuracySupporting account profitability and contributing to account growthEnsuring clients receive a consistently high level of service and deliveryWhat you'll bringExperience managing accounts within a digital or marketing communications agencyConfidence working across digital channels such as websites, email, social, video and animationStrong organisation skills and attention to detailClear, confident communication and presentation skillsA proactive mindset and the ability to juggle multiple projectsCommercial awareness and comfort working with budgets and estimatesA genuine interest in marketing and how campaigns drive resultsWhat you'll getHybrid working with 3 days onsite and 2 days wfhA supportive, inclusive team cultureOngoing training, development and clear progression opportunitiesAccess to online learning and development resources25 days holiday plus bank holidays, increasing with servicePension, life assurance and healthcare-related benefitsIf you're looking for an Account Manager role where you can build strong client relationships, deliver work you're proud of, and grow your career in a supportive agency environment, click apply and let's talk.