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Job Title


Clinical Deputy Manager


Company : Hallmark Luxury Care Homes


Location : Cardiff, Wales


Created : 2026-03-02


Job Type : Full Time


Job Description

Deputy Care Home Manager Join our Big Hearted Team as a Committed and Approachable Deputy Care Home Manager at Hallmark Luxury Care Homes!At Hallmark Luxury Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of aging and embracing it with open arms. Since our inception in 1997, we've been committed to delivering outstanding care across all our homes in England and Wales.As a family-run provider, we understand the importance of nurturing relationships, and that's why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available.About the RoleWorking as part of a highly committed team at Hallmark, the Deputy Care Home Manager is one of the key roles within our homes and is vital support for our General Mangers.As Deputy Care Home Manager your gentle touch will put the residents care and wellbeing at the heart of everything you do. At Hallmark we pride ourselves on the warmth and support we provide to our residents and their families like with an everyday chat or just a phone call away. We like to see our residents happy and jovial and where possible create independence, dignity, and quality of life always in a person centred caring and supportive environment.As Deputy Manager, you willSupport with leading the wider team to ensure they are aligned with the Hallmark charter, vision and valuesLead care delivery in the home, to ensure continuous assessment, planning, implementation and evaluation of residents' care.Ensure clinical and care team are adhering to the requirements of their codes of conductCommunicate effectively with team members, residents and their familiesHave an adaptable and flexible approach to the role and nature of a care home environmentAbout You:The Deputy Care Home Manager is a motivational and inspirational leader, who has the ability to motivate, engage, and exercise leadership throughout the team with an open and relaxed communication style. Naturally, we would expect the Deputy Care Home Manager to achieve a high standard of clinical care by auditing, analysing trends and directing care team to deliver great results.A key to success in this role is the ability to communicate with ease with CQC, Social Services and the Safeguarding teams. The ability to implement action plans for improvement and build a reputation of high-quality care delivery for the home.Registered Nurse or RMN with active NMC PIN and strong clinical skillsProven experience of post-qualification Practice in a health and social care setting with older peoplePrevious experience of leading a team (ideally 2 years)Great written and verbal skills for communication and understandingGood IT skills and confidence in computer based workBe approachable to a diverse group of people and develop meaningful relationshipsWhat You Can ExpectFinancial Wellbeing & SecurityAnnual salary reviewsEnrolment onto our Westfields Cash back planFree Life Assurance SchemeJoining bonus available in some homesRefer a Friend Scheme – earn up to £1000 for each successful referralGreat savings on lease carsBlue Light CardCareer Growth & DevelopmentExcellent induction and continuous professional trainingStudy support for recognised qualificationsCareer Development PathwaysRecognition & AppreciationLong Service Awards celebrating your commitmentAnnual Hallmark Care AwardsTeam empowerment days