Job Title

We are seeking a professional, customer oriented Parts Advisor to join our team in Great Dunmow. This role is ideal for someone who excels in customer engagement, thrives on building strong business relationships, and is motivated by achieving results.Key Responsibilities:Develop and maintain strong, long-lasting relationships with customersProvide expert guidance to customers in selecting the appropriate parts and productsCollaborate effectively with team members to ensure exceptional service deliveryMaintain up-to-date knowledge of our product range to proactively meet customer needsWork closely with the Warehouse Supervisor to understand and minimise product returns through improved customer supportIdentify and capitalise on sales opportunities across various customer segments and product categoriesWhat we are looking for:Excellent communication and interpersonal skills, with the ability to build trust quicklyProfessional, positive, and self-motivated with a results-driven approachStrong commercial awareness and the ability to identify and act on business opportunitiesCommitted to delivering the highest level of customer service