Job Title

New Store Opening - Customer Assistant - Chicken Hot Hold - Abingdon - Abingdon, OxfordshireEveryone is welcome at M&S. No exceptions. Its your background, abilities and differences that make you, uniquely you. And when youre part of M&S, that individuality has the potential to make waves.All the detailsWork Pattern Various shift times starting from 04:00 onwards. This will be discussed at interview stage. Under 18 disclaimer Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the 3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00 Be part of the energy and excitement of our new Hot Food counters fast-paced frontline roles where quality, speed, and service all come together. Were seeking passionate individuals who will serve it hot, serve it fast and serve it right first time. Youll be a hands-on brand ambassador, confidently recommending and serving fresh, hot food options, while working at pace and under pressure At M&S, our customers dont wait. Youll deliver fast, safe, high-quality service while keeping standards sky-high. Being digitally confident is essential. Youll use in-store tools to keep orders flowing so digital confidence and quick thinking are key. Being a team player is crucial. Youll work closely with colleagues to meet intense customer demand and keep the service area spotless and stocked. Flexibility is vital. The hot food offer moves fast and youll need to move faster, adapting to demand across shifts. Its hot. Its high-pressure. And its full-on. Are you ready for it? Take Your Marks and apply today. Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. Key Accountabilities Serve our customers efficiently, both on the shop floor and at service points Keep the store clean and tidy, ensuring that our shelves are always stocked with product Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities Proactively engage with customers to understand their needs, make recommendationsand deliver remarkable service throughout their visit to store. Build expert product knowledge to sell and recommend our products and services Well give you the training to utilise all digital tools and communication channels to deliver for the customer every time Key Capabilities High levels of customer service Committed to delivering excellent work with great attention to detail Open to and acts upon feedback, asking for this regularly Takes accountability for planning and managing own workload efficiently Strong communication skills Adaptable to changing situations Builds positive relationships by being a good listener Good level of digital capability Everyones Welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. Thats why were revolutionising how we work and offering our most exciting opportunities yet. Theres never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.