Job Title

OverviewAn established HVAC manufacturer is seeking to appoint an experienced Sales Administrator. This is a process-driven role supporting import/export sales, order accuracy and customer service delivery.The RoleYou will manage the end-to-end sales administration process, ensuring accurate order processing, returns handling and coordination with logistics and finance.Key responsibilities include:Processing sales orders via SAP, ensuring pricing, stock and delivery data are accurateCoordinating import/export documentation and liaising with freight and distribution partnersManaging RMAs, returns and credit processesSupporting internal sales and external account managers with order status updatesLiaising with warehouse and supply chain teams to resolve delivery queriesMaintaining accurate customer records and commercial documentationThe position is office-based and requires close collaboration with commercial, logistics and operations teams.RequirementsProven experience in a Sales Administrator or Sales Support role within HVAC, engineering or technical manufacturingStrong working knowledge of SAP (essential)Experience handling import/export sales documentationFamiliar with order processing, returns and credit proceduresConfident liaising with contractors, distributors or B2B customersStrong attention to detail and process accuracyPackageSalary: £35,000Office-based, 5 days per weekLocation: SurreyStructured, stable working environment within an established HVAC manufacturerStandard company benefits package WR HVAC | M&E are #1 recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs.WR is acting as an Employment Agency in relation to this vacancy.TPBN1_UKTJ