Job Title

Administrator – ADHD & Autism Assessment ServiceLocation: TelfordSalary: £28,000 per annumJob Type: Full-Time, PermanentHours: 37.5 hours per week (Monday–Friday, 9am–5pm)Start Date: ASAPA specialist healthcare recruitment agency is supporting a newly established, CQC-regulated neurodevelopmental provider that has recently secured an NHS ICB contract to deliver ADHD and Autism assessments.Due to service mobilisation and clinicians commencing in April, the client is seeking a highly organised Administrator to join the team on a full-time, permanent basis.This is an onsite role based in Telford.The RoleThe Administrator will manage incoming referrals from NHS ICBs, GPs, and other approved pathways, ensuring patients are accurately onboarded and prepared for clinical assessment.Key Responsibilities:Receiving and processing referrals from NHS ICBs, GPs, and private pathwaysAccurately inputting patient information onto the clinical systemIssuing assessment paperwork and tracking completionUploading documentation and maintaining structured electronic recordsLiaising with GP practices to request additional clinical informationPreparing complete files for clinical reviewSending reports and quality assurance documentation back to GPsMaintaining compliance with governance, confidentiality, and audit standardsNo appointments may be scheduled until all required documentation is complete and verified. Accuracy and process adherence are essential.Candidate RequirementsEssential:Previous administrative experienceStrong organisational and diary management skillsExcellent attention to detailConfident IT user (clinical systems / Microsoft Office)Professional written and verbal communicationAbility to work onsite full-time in TelfordDesirable:Experience in mental health or neurodevelopmental servicesExperience managing referrals within healthcareUnderstanding of CQC compliance and regulated servicesNHS pathway experienceThe ideal candidate will have worked in a similar healthcare referral-based role; however, individuals from mental health hospitals or regulated settings with strong governance awareness will also be considered.Apply directly to be considered or email