Job Title

Job DescriptionAre you a confident communicator with a passion for delivering exceptional service? If so, Transact is looking for a proactive and personable Receptionist to be the first point of contact for our clients, financial advisers, and visitors - both over the phone and in person. About the RoleAs a key member of our front-of-house team, you will operate our central switchboard, efficiently triaging and directing incoming calls to the appropriate internal teams. You'll also provide a warm and professional welcome to all visitors, ensuring a seamless and positive experience from the moment they arrive. While there is flexibility to work from home, the successful candidate must be willing and able to attend our London office up to five days per week, depending on business needs.Key responsibilities:Switchboard Operation Answer and direct incoming calls promptly and professionally. Triage queries and transfer calls to the appropriate departments. Manage high call volumes while maintaining a calm and courteous manner. Provide basic information to callers as required. Visitor Services Greet and welcome visitors, ensuring a professional first impression. Liaise with internal staff and building security to coordinate visitor access. Maintain a tidy and organised reception area. Adhere to visitor management and security procedures. Administrative Support Provide general administrative assistance to support daily operations. Assist with hosting and coordinating visitor meetings. What We're Looking ForEducation & Skills A-C GCSEs in English and Maths or equivalent (essential) Proficiency in Microsoft Office (Word, Outlook, Excel) Experien