Our engineering client based near Hedge end is looking for a Customer support engineer / technical services coordinator.The successful candidate will be required to interface with clients, deal with inbound queries / orders and troubleshoot technical problems.You will also be required to carry out the following:Identify partsRaise orders on system and quote for partsCollaborate with other teams to resolve technical issuesManage customer expectations and keep them updated at all timesProfessionally pack and label parts for shipmentThe ideal candidate will have the following skills / background:Proven experience in a technical (engineering) roleA sound knowledge of electrical, mechanical and hydraulic componentsHigh proficiency in MS products, word, outlook, excelReliable and effective communication skillsThis is a fantastic opportunity to join a local and growing engineering business.Hours:37.5 hrs per weekMonday - FridaySalary:£38,000p/a - £42,000p/aTPBN1_UKTJ
Job Title
Customer Support Engineer