Job Title

We're looking for an experienced and confident Events Supervisor who knows how to turn a great event into an exceptional one. Someone who enjoys leading from the front, setting the tone for service, and making sure every detail is just right. You'll be at your best in a busy hospitality environment, comfortable juggling multiple priorities while keeping standards high and your team motivated. The Arboretum is the UK's dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It's made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide. Working closely with the wider Events and Food Services teams, you'll turn client ideas into seamless, well executed occasions. From early planning conversations through to the final guest departure, you'll oversee every detail, coordinating staffing, managing resources, and ensuring service runs smoothly. You'll lead and inspire a team of assistants (and agency colleagues when needed), creating a positive, professional atmosphere where everyone understands their role and feels supported to deliver their best. We're looking for someone confident, organised and calm under pressure, with a genuine passion for hospitality and customer experience. You'll build lasting relationships with repeat clients, respond quickly to challenges, and always look for ways to enhance quality and maximise commercial opportunities. In return, you'll join a supportive team where your expertise is valued, your ideas are welcomed, and your contribution has real impact on the overall visitor experience. Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. This role is any 5 from 7 days per week. Employee benefits include - 28 day's paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave Contributory pension scheme - min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution Death-in-service Life Assurance, with a benefit of 3x annual salary Employee Assistance Programme Reward Hub online benefits platform with extensive offers and discounts For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. Interview Dates: Tuesday 31 March 2026 We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible. If you require the job advert or job description in an alternative format, please contact 0808 802 8080. TPBN1_UKTJ