Our engineering client based near Hedge end is looking for a Customer support engineer / technical services coordinator. The successful candidate will be required to interface with clients, deal with inbound queries / orders and troubleshoot technical problems. You will also be required to carry out the following: Identify parts Raise orders on system and quote for parts Collaborate with other teams to resolve technical issues Manage customer expectations and keep them updated at all times Professionally pack and label parts for shipment The ideal candidate will have the following skills / background: Proven experience in a technical (engineering) role A sound knowledge of electrical, mechanical and hydraulic components High proficiency in MS products, word, outlook, excel Reliable and effective communication skills This is a fantastic opportunity to join a local and growing engineering business. Hours: 37.5 hrs per week Monday - Friday Salary: 38,000p/a - 42,000p/a TPBN1_UKTJ
Job Title
Customer Support Engineer