Job Title

Field Engineer MSP - Burnley based We are a growing MSP looking for a dynamic Field Engineer to join our Burnley-based team. You won't be stuck behind a desk all day; instead, you'll be the face of our technical expertise, supporting a diverse range of clients across Lancashire and the North West. As a Field Engineer, you are the bridge between complex problems and seamless solutions. You'll manage on-site installations, provide emergency support, and perform proactive maintenance to keep our clients' businesses running. Key Responsibilities: On-Site Support: Deploying, configuring, and troubleshooting hardware (servers, switches, firewalls, and APs). Project Delivery: Assisting with full-scale office moves, network refreshes, and cloud migrations. Relationship Management: Acting as a trusted technical advisor to our clients, explaining 'the tech' in plain English. Ticket Escalation: Handling complex Level 2 and Level 3 issues that can't be resolved remotely by our Service Desk. What You'll Bring We're looking for someone who is technically curious and naturally customer-focused. Technical Stack: Experience with Windows Server, Microsoft 365, Azure, and networking fundamentals (VLANs, DNS, DHCP). Problem Solver: You don't just fix the symptom; you find the root cause. The 'Field' Mindset: You are organized, punctual, and comfortable working independently on-site. Requirements: A valid UK driving license is essential. Field Engineer MSP - Burnley based To From Record Yes No Always use these settings Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. To From Record Yes No Always use these settings TPBN1_UKTJ