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Job DescriptionReady to apply Before you do, make sure to read all the details pertaining to this job in the description below.Were recruiting a Housing Officer to join a dynamic team, covering Oxfordshire, with a base in Greenham one day a week and extensive travel across South Oxfordshire. This is your chance to work directly with residents, colleagues, and partners to deliver outstanding housing services and support thriving communities.As a Housing Officer, youll be the visible and trusted presence in your local area, providing tenancy, leasehold, and neighbourhood management services. You will manage your own diary, balancing home, office, and on-site visits, while building strong relationships with residents and external stakeholders to deliver solutions and improve services.Key Responsibilities of a Housing Officer:Deliver tenancy, leasehold, and neighbourhood management services across your locality as a Housing Officer.Act as a trusted point of contact for residents, resolving issues and promoting positive outcomes.Build relationships with local authorities, community groups, and partner agencies to support neighbourhood improvements.Use data insights to ensure services are safe, compliant, and responsive to residents needs.Maintain accurate records, ensuring data is handled securely and responsibly.Promote collaboration, safety, and inclusion across the community and within your team.About You:Experience delivering tenancy, lease, or neighbourhood management services.Excellent communication and relationship-building skills, able to influence and resolve complex issues.Collaborative, with the ability to work across teams and with external stakeholders.Strong understanding of landlord services and the ability to apply this in practice.A customer-first mindset, committed to achieving positive outcomes.Confidence using digital tools to support service delivery.Desirable:Professional membership (e.g., CIH) or willingness to work towards it.Experience managing data securely and effectively. xjdpvnf Benefits of this Housing Officer role Include:25 days holiday plus bank holidays, with an extra day each year up to 30 daysOption to buy or sell holiday as part of flexible benefits package3 paid wellbeing days and 2 paid volunteering daysGenerous matched pension scheme up to 12% and life cover at 4x salaryEnhanced maternity, adoption, and paternity payOptions for private medical, dental, and critical illness coverWellbeing discounts including gym memberships and 24/7 virtual GP accessFlexible working and professional development opportunitiesThis is an exciting opportunity to join as a Housing Officer and make a real impact in your community, working with autonomy, purpose, and a supportive team environment.If this Housing Officer role is of interest, please apply or contact