Job Title

Job DescriptionThe following information provides an overview of the skills, qualities, and qualifications needed for this role.Quest Search & Selection is looking for a Quality Manager to oversee product quality, supplier compliance, and risk mitigation across general merchandise within the retail sector.This privately-owned business employs 1,500+ people across 70 UK locations and remains a leader in its field.Key Responsibilities of this Product Quality Manager - Retail position:Lead product quality management, ensuring UK regulatory compliance for all hardline products.Ensure processes stay up-to-date with UK laws.Manage vendor relationships, ensuring SEDEX compliance and timely resolution of audit issues.Source high-quality vendors, negotiate contracts, and manage rebates.Work with testing labs, audit houses, third-party partners, and suppliers.Oversee QA/QC policies, product quality issues, recalls, and returns.Maintain product compliance, manage test certificates, and ensure safety data sheets.Lead ethical and environmental audits, maintaining due diligence.Key requirements of this Product Quality Manager - Retail position -4-5+ years' experience in quality/compliance roles.Leadership experience managing a small team (2 reportees).Experience with external agencies, vendors, and contract management.Strong communication skills and knowledge of UK/EU testing requirements.Familiar with SEDEX systems and third-party audits.Detail-oriented and process-driven.Benefits of this Quality Manager position -Flexible working (2/3 days in office).25% employee discount, generous holiday allowance, pension,cycle-to-work scheme.Employee support programme and regular social events.If you have the relevant experience, apply today quoting the reference JO-2510-115297.We request that candidates send their CV as a Microsoft Word document where possible. xjdpvnf Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.